I've had Doggie Lawn delivery for almost a year. In the couple of times I've had an issue (primarily because I didn't fully understand how to order something or change my delivery schedule), I've had the absolute pleasure of working with Joel in customer service. Joel is the most thoughtful, kind, and efficient person. He gets right to solving the problem and does so professionally and sweetly. Joel has the fine art of customer service down to the highest level and knows how to make the customer feel cared for. Doggie Lawn is so lucky to have Joel at the helm.