Dog Grass Shipping Policy

All orders ship with a flat $5.95 shipping fee within the contiguous United States — this applies to both one-time and subscription orders. We do not currently ship to P.O. Boxes, Alaska, Hawaii, Puerto Rico, Mexico, or Canada.

DoggieLawn ships Monday - Friday. New orders placed before 2:30 PM PST (5:30 PM EST) will ship the same day. You will receive a shipping confirmation email with tracking information once your order ships!

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If You Selected 2-Day Shipping: Your order will arrive in 2 BUSINESS days if ordered by 1PM PST Mon-Fri (FedEx Express does not deliver on weekends).Example: If your order is placed on Wednesday at 9AM PST, it should be delivered by Friday. If your order is placed on Friday at 3 PM PST, it should be delivered Wednesday.

If You Selected Overnight Shipping:Your order will arrive the next BUSINESS day if ordered by 1PM PST Mon-Fri (FedEx Express does not deliver on weekends).Example: If your dog grass order is placed on Wednesday at 9AM PST, it should be delivered by Thursday. If your order is placed on Friday at 3PM PST, it should be delivered Tuesday.

*Due to the unprecedented volumes that all carriers are experiencing, carriers cannot guarantee the above delivery times.

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You will receive a shipping confirmation email with tracking information once your dog grass pad order ships. Weather or holiday related disruptions may occur and interfere with harvesting grass and/or cause carrier related delivery issues. As such, although we do our best to ensure a timely, routine delivery, we cannot guarantee specific delivery dates as clearly stated in our Terms and Conditions.

For Damaged Items: Damaged product must be reported via email WITHIN 48 hours of delivery by the carrier and must be accompanied by a picture to allow us to file a claim.