Hi Gina! 💚 We're so thrilled to hear that Bark Potty has been such a lifesaver for you and your 13-year-old pup in your second-floor apartment! 🐾✨ It sounds like she's proving that you really can teach an old dog new tricks — what an amazing learner she is! We totally understand how challenging those weather conditions can be, especially when you're dealing with stairs and designated potty areas, so we're so happy Bark Potty gives her that convenient indoor option even when you're not home! 🌧️❄️ We love that you noticed the odor control benefits of the bark too — that's one of the things we're really proud of with this product! And wow, what a smart move adjusting your subscription to 3 weeks to account for shipping time — you've got this whole system figured out perfectly! 📦 It's so wonderful that the transition from grass to bark went so smoothly for her, and that she's adapted so well from having a big yard with a doggie door to apartment living. There's nothing better than hearing that our product genuinely makes life easier for both you and your sweet girl! Thanks for sharing your fantastic 5-star experience — we're so grateful you're both part of the DoggieLawn family! 💫🐾