Shipping Policy:

Your DoggieLawn ships FREE via FedEx for all subscription orders within the contiguous United States. We do not currently ship to P.O. Boxes, Alaska, Hawaii, Puerto Rico, Mexico, or Canada.

Apartment dog potty packages are typically processed and shipped within 1-5 business days. You will receive a shipping confirmation email with tracking information once your order ships. Weather or holiday related disruptions may occur and interfere with harvesting grass and/or cause carrier related delivery issues. As such, although we do our best to ensure a timely, routine delivery, we cannot guarantee specific delivery dates as clearly stated in our Terms and Conditions.

Need it ASAP? In the event that you need an order shipped out sooner, contact us at 310-853-8997 and we will do our best to accommodate your request!

Use FedEx Delivery Manager to customize your home deliveries! You can request a new delivery location or time, hold your packages at your nearest FedEx location, leave specific notes for your delivery driver such as a gate code or location details, and receive extra tracking notifications on your mobile device! We do not require a signature release but if you would like one you can specify that through FedEx Delivery Manager. If you have issues receiving packages at your home or office, FedEx also gives you the option to hold your packages at a different location for pick up! You can choose from a local FedEx store, Walgreens, Albertsons or Kroger location! Click HERE to find a location near you!

For damaged items & missing shipments send an email with photos to within 48 hours of delivery to report the incident and we will contact you as soon as possible to resolve the issue.

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